Valcy Support
We're here to make sure your voice dictation experience is seamless.
Have questions about your subscription, audio settings, keyboard extension, or offline sanctuary? Reach out directly and our team will assist you right away.
Frequently Asked Questions
How does the iOS keyboard dictation work?
Enable Valcy in iOS Settings → Keyboards → Valcy and allow Full Access. Tap the microphone key on the keyboard, speak naturally, and your words will instantly inject at the cursor.
Is my voice data private?
Yes, 100%. In Local Mode, your audio is processed completely on-device inside your private sanctuary—nothing ever leaves your device. In Cloud Mode, audio is encrypted with bank-level security for instant clarity and is never stored, retained, or reviewed by anyone.
How do I manage or cancel my subscription?
You can manage your subscription directly from your iPhone under Settings → Apple ID → Subscriptions → Valcy, or inside the Valcy app under Settings → Manage Subscription.
How do I request data deletion?
Inside the app, go to Settings → Account → Delete Account. This instantly removes your account and associated session data. You can also email valcyapp@gmail.com.